Last updated: 3.12.2025

Roxy London Driving School (“we”, “our”, or “us”) is committed to protecting your personal information and respecting your privacy. This Privacy Policy explains how we collect, use, store and protect your data when you visit www.roxylondon.co.uk or contact us for driving lessons and related services.

By using our website or submitting your information, you agree to the terms described in this policy.

1. Information We Collect

We may collect and process the following types of personal data:

1.1 Information You Provide Directly

• Full name

• Phone number

• Email address

• Postal address (if required for lesson pickup)

• Age or date of birth (to determine eligibility for lessons)

• Payment details (processed securely through third-party providers)

• Any information submitted via contact forms, booking forms, WhatsApp or email

1.2 Information Collected Automatically

When you use our website, we may automatically collect:

• IP address

• Browser type and version

• Device information

• Pages visited and time spent on the site

• Cookie and tracking data (see Section 7)

1.3 Information from Third Parties

We may receive information from:

• Payment processors

• Booking systems

• Social media platforms

• Advertising partners (e.g., Google, Meta)

2. How We Use Your Information

We use your personal data for the following purposes:

• To contact you regarding driving lessons

• To manage bookings, schedules and payments

• To provide customer support

• To send important updates about your lessons

• To improve our website and services

• To personalise marketing and advertising (only with consent)

• To comply with legal obligations

We do not sell your personal data to third parties.

3. Legal Basis for Processing (GDPR)

We collect and process personal data based on:

• Your consent

• Contractual necessity (when booking lessons)

• Legitimate interests (improving services, preventing fraud)

• Legal obligations (tax, accounting, or regulatory requirements)

4. How We Store and Protect Your Data

We take appropriate technical and organisational measures to protect your personal information, including:

• Secure servers

• SSL encryption

• Limited access to data

• Regular security reviews and updates

We retain your personal information only for as long as necessary for the purposes described in this policy or as required by law.

5. Sharing Your Information

We may share your data with trusted third-party service providers, such as:

• Payment processors (e.g., Stripe, PayPal)

• Booking and scheduling platforms

• Website hosting providers

• Email marketing tools

• Legal or regulatory authorities when required by law

All third parties must comply with GDPR standards and protect your data.

6. Your Rights Under GDPR

You have the right to:

• Access your personal data

• Correct inaccurate information

• Request deletion of your data (“right to be forgotten”)

• Restrict processing

• Object to processing

• Request data portability

• Withdraw consent at any time

To exercise your rights, please contact us at:
📧 info@roxylondon.co.uk

7. Cookies and Tracking Technologies

Our website uses cookies to:

• Improve functionality

• Analyse website traffic

• Personalise content

• Measure advertising performance

You can control or disable cookies through your browser settings.
For details, please see our Cookie Policy (optional – can create one if you want).

8. Links to Other Websites

Our website may contain links to external websites.
We are not responsible for the privacy practices or content of those sites.
We recommend reviewing their privacy policies before providing any personal data.

9. Children’s Privacy

We do not knowingly collect personal information from individuals under 16 without parental consent.
If you believe a child has provided us with information, please contact us immediately.

10. Changes to This Privacy Policy

We may update this Privacy Policy periodically to comply with legal requirements or improve our practices.
Any changes will be posted on this page with a new “Last updated” date.

11. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your data, please contact us:

Roxy London Driving School
📧 Email: info@roxylondon.co.uk
📞 Phone: 07979 707 880
🌐 Website: www.roxylondon.co.uk